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Better Business Bureau

  • Organizations
  • Professional
8100 North University Street
Peoria, IL 61615
(309) 688-3741
(309) 681-7290 (fax)
  • About

    BBB’s mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by:

    * Creating a community of trustworthy businesses
    * Setting standards for marketplace trust
    * Encouraging and supporting best practices
    * Celebrating marketplace role models, and;
    * Denouncing substandard marketplace behavior

    BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.